News Blog: Posts in Apple

Approximately 36 hours after the release of the iPhone 2.0 firmware, existing iPhone customers still can't download it. iTunes says it's unavailable. Apple should have done better.

We already know that on Friday, there were severe activation problems with the iPhone 3G. This isn't exactly a surprise, perhaps, after the new in-store activation procedures and AT&T's dismal performance last year.

What is surprising is that approximately 36 hours after Apple said the new system software would be available for existing customers to access, it still isn't. At least not for everyone.

I have the first-generation iPhone I bought a year ago--and as of midday Saturday, the new v2.0 firmware was unavailable for download. iTunes tells me, incorrectly, that "this version of the iPhone software (1.1.4) is the current version." See the above screenshot.

This is in addition to what my CNET News colleague Erica Ogg reported on Friday: some existing iPhones have been bricked by software update glitches. At least that didn't happen to me.

I'm not exactly desperate to upgrade to the new system software (I'm at a political conference in Las Vegas and am mostly focused on what's happening here).

But this points to a bad miscalculation on Apple's part. Why didn't it come up with a better estimate of how many people would be connecting to its servers and add sufficient capacity? Apple probably is curbing existing customers' access to ... Read more

The Remote App puts control of iTunes--or Apple TV--in the palm of your hand.

(Credit: CNET)

We've had a few minutes to play with the Remote App (download) for the iPhone. The (not surprising) verdict? It's an easy must-have for any iPhone or iPod Touch owner who enjoys listening to music at home.

Once you've upgraded your iPhone (or Touch) to version 2.0, just go to the App Store and search on "remote." (Amazingly, that--not "iRemote"--is the program's official name.) You can download it straight to the phone over a Wi-Fi connection (tap the word "free" on the upper right corner), and it auto-installs, adding a new icon to your home screen.

Kodak's new little black media player.

(Credit: Kodak)

I'm not sure whether I should call the new Theatre HD Player Kodak's answer to Apple TV, but that's the best analogy I can come up with on short notice. Whether it is or not, Kodak is doing its best to get into your living room with a little Wi-Fi-enabled black box that connects to your HDTV, displays images and other multimedia content, and links directly to Kodak Gallery, the company's online photo-sharing service, and Flickr. Due to roll out in September, the Theatre HD Player will retail for $299.99 and continue to add features through firmware upgrades after it's launched.

Kodak calls the Theatre HD Player, "An interactive device displaying personal content--pictures, video, podcasts, music--and Web-based content on a HDTV, while wirelessly connecting to a household's private Wi-Fi network." In a nod to the Nintendo Wii's popularity, Kodak includes gyroscopic remote, and you navigate the onscreen menus much like you would with the Wiimote. Like Apple, Kodak has an alliance with YouTube for video content. RadioTime is onboard for streaming audio.

The Theatre HD Player's connectivity options.

(Credit: Kodak)

In its press release, Kodak notes that the "Theatre HD Player lets consumers relive their favorite, and even forgotten, memories in customized slide shows, incorporating their personal music and video collections, Internet Radio, plus online video- and photo-sharing sites. Consumers can also edit and upload images and videos to popular

If you're planning on waiting in line for an iPhone, be sure to do your homework and bring all the necessary items with you. Or, watch Wednesday's edition of the Daily Debrief where I talk to CNET News' Tom Krazit about the lines and the purchase process. Apple has finally disclosed that stores will start selling the phones at 8 a.m. The company has also said it will let customers into the stores in groups of 30. This part of the system sounds similar to last year, but this year's big unknown is what the activation process will be like. Simple and easy in 10 minutes? Or mired in paperwork and chaos to the tune of 30 minutes?

Some critics have already gotten their hands on the phone and have written largely positive reviews. But, for those of you abstaining from the Apple Kool-Aid, one of our CNET News colleagues, Marguerite Reardon, takes a look at seven other smartphones that rival the iPhone.

(Credit: Apple)

Update at 10:08 a.m. PDT, with clarification on how users' e-mail will be handled.

Apple's MobileMe service is primed to be relaunched this week, ahead of the Friday launch of the iPhone 3G. That means subscribers to .Mac will find the service taken offline for a six-hour stretch as Apple makes the transition, according to a post in MacRumors.com.

The www.mac.com site will go down on Wednesday from 6 p.m. to 12 a.m. PDT, leaving .Mac subscribers unable to access the site or use .Mac services, except for .MacMail via their desktop applications, iPhone or iPod Touch. In fact, existing .Mac users may have already noticed the ability to receive and send e-mail at an @me.com address if they so request. Other mac.com subscribers will be grandfathered in, allowing them to continue receiving e-mail at their mac.com address, while also receiving a new me.com address.

When the site relaunches as MobileMe, users will find a few changes, according to MacRumors.com:

The revamped .Mac service will offer Web-based e-mail, calendar, address book, photo gallery, and storage capabilities as well as "Push" sync services.

A one-year subscription to MobileMe will cost $99, which is similar to the .Mac price, but purchasers of an iPhone 3G will be able to score a subscription for $69 on Friday, the report notes.

The Apple MacBook Air has been a ground-breaking first-generation product (in my opinion). So, what will Apple do to top it when an update comes later this year? There are some telling indicators already. This is what I expect--and hope for--as a user.

(Credit: Apple)

First, a disclaimer. I am not an Apple fanatic. The MacBook Air is the first Apple product I have ever used for more than a few days. For well over a decade, I have been wedded to Wintel (Windows-Intel) laptops.

Before I dive into upcoming features, I should also mention that I have been extremely pleased with the Air and have used it almost daily for the last four months. But I would be remiss if I didn't say it is overpriced, as all subnotebooks are.

• Overpriced but still an amazing design Apple made a very studied decision to exclude certain features. This makes the Air an Air. Apple could have included more ports and a little more of this and pinch of that--but then it would have been just another subnotebook.

So, I expect Apple to maintain the uniqueness of the Air for the next refresh.

But improvements are always welcome. And here are a few things that potential buyers can expect to see when a new Air is rolled out.

Apple has begun to give us hints of things to come. A $500 price cut for the solid state drive (SSD) model is one of the biggest indicators so far. ... Read more

The line for the Apple iPhone 3G began to form Friday--an entire week before the device goes on sale.

Frankly, one shouldn't encourage such behavior by actually covering it. But if I were in Manhattan--instead of Austin, Texas--I, too, would have interviewed them in person by now.

The queue outside of Apple's Fifth Avenue store, covered first by GearDiary and then Engadget, apparently hasn't been formed by iPhone co-dependents, though.

It is instead made up of a group of people who may want to 1) set a world's record for standing in line to buy a product and 2) have a social-agricultural-political message they want the world to hear. However, it was difficult from the video interview on Engadget to determine what the group actually stands for.

On Saturday, the Apple 2.0 blog seemed to get further with the group's agenda. The group, which started off with about 10 on Friday and was slimmed down to 5 by Saturday morning after a night of rainfall, apparently supports organic farming and sustainability for the planet. According to Apple 2.0, they may be interested in turning the White House Lawn into an organic garden and they may be planning to buy iPhones for the presidential nominees.

The seemingly ad hoc group is certainly savvy in deciding to use the iPhone 3G to garner some publicity. However, to be perfectly honest, most mainstream journalists feel more comfortable interviewing gadget nuts rather than alternative souls hoping to ... Read more

Update at 10:52 a.m. PDT: Information about monthly text messaging added

AT&T reaffirmed pricing for the iPhone 3G on Tuesday, noting that eligible customers can snag the new smartphone for a discount: $199 with an 8GB flash drive and $299 for 16GB.

AT&T will begin offering Apple's iPhone 3G at its retail stores beginning July 11 at 8 a.m. local time. AT&T is the exclusive iPhone carrier in the U.S.

Under the plan, the discounted price will be available to customers who have purchased any iPhone before July 11, who are activating a new customer line with AT&T, or who were eligible for an upgrade discount at the time of purchase. (Eligibility for an upgrade discount, the carrier said, is generally determined by amount of time remaining on a current contract and the payment history.)

To be eligible, customers must also sign a two-year contract. Apple had revealed the $199 and $299 pricing for the iPhone 3G at its Worldwide Developers Conference in June.

Those who are not eligible for an upgrade discount can buy the iPhone 3G for $399 for the 8GB model or $499 for the 16GB version. Both require a two-year contract as well.

Customers who purchase the phone without a contract will pay $599 for the 8GB version or $699 for the 16GB model.

The phones will come with the iPhone 2.0 software preloaded on the devices, which includes such business-class e-mail ... Read more

Verizon Wireless has upped the ante in its efforts to take on Apple's iTunes store in the digital music market by offering DRM-free music for all purchased music plus a new subscription service. But will it be enough to make a dent in Apple's dominance?

On Monday, Verizon Wireless will announce the revamped V Cast music store, which will be loaded with digital music that is free of the pesky digital rights management encryption on all songs that are purchased through the store. Verizon is joining Amazon as the only other digital music distributor that will be selling DRM-free music from all four of the major record labels, including, Sony BMG, Universal Music Group, Warner Music Group, and The EMI Group.

The company is also offering its first ever music subscription service courtesy of its relationship with Real Networks' Rhapsody America service. Verizon announced it was partnering with Rhapsody last year. And through this partnership, the company has redesigned its music store and the V Cast user interface.

The new service clearly puts Verizon Wireless in a new category when it comes to digital music. Verizon cell phone subscribers as well as nonsubscribers can download the DRM-free music onto a PC and sync it to any MP3-enabled device for $0.99 a song. Songs can be purchased over Verizon's cell phone network onto a Verizon phone for $1.99 a pop. And the new V Cast service also allows Rhapsody subscribers to sync their phones to the ... Read more

After talks broke down earlier this year between Apple and China Mobile over the (non-pirated) introduction of the iPhone, Apple's concession to non-U.S. carriers that they don't need to share revenue has apparently restored progress with the world's largest carrier.

This comes as China's government reports mobile accounts are nearing the 600 million mark. China Mobile alone has more than 400 million accounts. These numbers don't mean there are that many people with cell phones, however. I and many others have multiple SIM cards. I use one for visiting friends, but others use second cards, which can be purchased for under 10 USD, to keep various types of calls separate.

From AFP:

China Mobile said Friday the main obstacle keeping iPhone out of the world's largest mobile phone market had been cleared now that Apple has dropped its revenue-sharing demands.

Apple chief executive Steve Jobs said this week he would like to see the device introduced in China later this year, and a senior China mobile executive confirmed the two companies were back in talks.

"We've broken through the biggest obstacle and we are negotiating at the working level," Gao Songge, deputy director of China Mobile's general department, told AFP.

Now if only the U.S. iPhone would allow choice of carrier...