Circuit City Store Profile
Certified Store rating: 
Store Profile
Uses Shopping Cart technology and totals order
Uses Secure Server transaction
Accepts multiple credit cards
Offers a published return policy
Offers a published FAQ/Help policy
Offers a published policy on when credit cards are charged
Links user to specific product buy page
Store responds to e-mail within two business days
Store has a clearly published privacy policy
Site clearly states how to contact store
Store supplies CNET with up-to-date prices, shipping costs, and in-stock information
Resolves order problems swiftly and efficiently
Honors prices displayed on store Web site without any hassle or excuses
Provides a fully e-commerce-enabled site
Processes order promptly and sends an e-mail confirmation and order summary within one business day of the initial order
Delivers merchandise in professional packaging
Offers a published policy on when credit cards are charged
Provides accessible, supportive, and professional customer-service staff
Provides accurate product description and pricing on store site
Provides on-time delivery
This store has received greater than 85% positive feedback
Store Policies
Delivery methods
Immediate software download
Priority Next Day Air
Standard Next Day Air
First Class Air 2-3 days
Standard Ground
International Shipping
APOs/FPOs
Free in-store pickup for most products is available at more than 600 Circuit City stores nationwide. We also ship to US Territories and Protectorates including Puerto Rico, US Virgin Islands, Guam, Northern Mariana Islands, Micronesia, Palau, American Samoa and Marshall Islands. Shipping rates are weight and distance based instead of flat rate to provide a better value to the customer.
Return policies
100 percent satisfaction guaranteed
Return Merchandise Authorization (RMA) required
15% on certain products% Restocking fee
Merchant pays return shipping