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12 out of 13 people found this review helpful
1.5 stars
"Not compatible with all Blu-Ray Disks!"
Pros: Prices are coming down, but if it doesn't work, who cares?
Cons: Will not play latest releases
Summary: Samsung is one of the slowest vendors out there when it comes to firmware updates. This player, only 2 months old, with the most recent firmeware download, WILL NOT PLAY the Nov 20 release of "Live Free or Die Hard." After spending an hour on the Samsung site, looking for any information about compatability problems (there was none) I spent another 30 minutes filling out a product warranty repair tag. When I called the Customer Service Center they told me that "...that disk does not have the right format, you will have to wait for a firmware upgrade." When I complained that the Samsung site did not have any news about this problem the representative told me that they had no way to update the web information. And this is also after I paid for a return shipping lable that won't be used, for which I will probably never see a credit. This is my second Samsung Blu-Ray player (I had a P1000) and my second battle with lack of timely firmware updates. I would not recommend a Samsung Blu-Ray player to anyone.
Samsung BD-P1400:
